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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Alvarado

September 17, 2024

5  out of  5
rating by David Alvarado
"Great customer service! Tina and others there always seems to provide the best service its good to know you can still call a business and talk to a human being and take care of your needs and be able to move on Highly recommend!"
We responded:
"Thank you for the wonderful review, David! We know it is so important to our Good Neighbors to be able to talk to us when they have a need, so we’re glad to be present, and ready to help! Let us know if you have any other insurance questions and we’d be happy to help. Thanks again for the great review! "
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Shardai Rhodes

September 3, 2024

5  out of  5
rating by Shardai Rhodes
"My best friend referred me to Tina at Daniel Brooks - State Farm and I am so glad she did. Tina has been helpful through the few years since I've joined State Farm. She's always accessible and answers all my questions (even when I feel like I'm bugging her lol) she's so relatable and just a joy to work with. I look forward to continuing to work with Tina for all my insurance needs. Thank you, Tina and the Daniel Brooks State Farm office."
We responded:
"What a wonderful story, Shardai! We’re very grateful for your business and we’re glad you joined our State Farm family. Tina is an absolute rockstar and I’m not surprised that she was able to so effectively assist you with all your insurance needs. If you have any other questions or concerns about your insurance with us, please give us a call or stop by. We’re always happy to help! "
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Christie Thomas

August 30, 2024

5  out of  5
rating by Christie Thomas
"I have been working with Tina for a while she has always been really professional and helpful and she gets the best deals for me as well"
We responded:
"We certainly do love saving money for our Good Neighbors, Christie! Thank you for taking the time to leave us such a pleasant review. If you have any questions or concerns about your insurance, give us a shout! We’re always ready and able to help. Thanks again for the great review! "
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YG CF

August 28, 2024

5  out of  5
rating by YG CF
"Great service and help from Tina! I looked into getting auto insurance for a new car and she was extremely helpful and took time to make sure I understood everything and gave me wonderful options! I usually dread making insurance calls but Tina truly made this experience so pleasant and I felt very comfortable talking to her. I looked through many insurance policies and they truly give the best rates and look out for your best interest. I signed up the same day I got my quote and it went smoothly and easily. I can’t emphasize how helpful and kind she was. Highly recommend!!"
We responded:
"What an amazing review! Thank you so much for detailing your experience with Tina. Thank you for allowing us to earn your business. We pride ourselves on terrific customer service and transparency. If you have any questions about your Auto Insurance, or anything else, please don’t hesitate to contact us. We’re always happy to help! "
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Natalia Rodriguez

July 23, 2024

5  out of  5
rating by Natalia Rodriguez
"Just recently moved here and had to change everything. Tina made the process smooth and answered all questions that I had! Definitely will recommend to anyone."
We responded:
"Thank you for the awesome review for Tina! Glad she was able to help!"
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Kathryn Fright

July 8, 2024

5  out of  5
rating by Kathryn Fright
"I have had State Farm for more than 25 years. Last year they helped me when my car was totaled and I filed a Claim. Great Customer Service all the time. Thank you😊"
We responded:
"We’re so glad to have been there for you when it matters most, Kathryn! Thank you for taking the time to leave me such a great review! If you have any other questions or concerns about your Auto Insurance or anything else, please don’t hesitate to reach out to us. We’re always here for you! Thanks again. "
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Michelle Myers

June 21, 2024

5  out of  5
rating by Michelle Myers
"So happy I found Tina at Daniel Brooks- State Farm. She is honest and her customer service is stellar! She took her time with us and answered all of our questions. Super knowledgeable. Thank you Tina!!!"
We responded:
"I’m thrilled that you had a great experience with Tina, Michelle! She is an absolutely brilliant team member and I’m not surprised that she provided you with such stellar customer service. Please let us know if you have any other questions about your insurance and we’re more than happy to help. Thanks again for your wonderful review! "
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Tj Hunt

June 21, 2024

5  out of  5
rating by Tj Hunt
"Daniel and his agency are great. He was able to secure us a policy that we had a hard time finding elsewhere and he was quick and efficient. Whenever a question arises he gets back to us within the same day and treats you like a friend. Id recommend this agency to anyone looking for any insurance needs!"
We responded:
"We’re so glad to be of service, TJ! Thank you for allowing us to earn your business. We know that insurance can often have many moving parts so we’re glad that we were able to answer all your questions efficiently and effectively. Thank you as well for the wonderful recommendation! Please give us a call or stop by if there is anything else that we can do for you."
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Leslee Cochrane

May 23, 2024

5  out of  5
rating by Leslee Cochrane
"We have been with State Farm for over 20 years and were referred to Daniel when our previous agent retired his practice. Daniel and his office staff were friendly, professional and responsive to our needs and provided a comprehensive review of all of our coverage during an in person visit where we were able to make important updates to our coverage, while adjusting deductibles to keep the premiums down. Daniel was very knowledgeable and helpful in guiding me through the process. Excellent customer service."
We responded:
"What a wonderful review! Thank you for taking the time to detail your experience with my State Farm Insurance office, Leslee. We will always take the time to conduct a comprehensive insurance review – there’s always a lot of moving parts! You can rely on our premier customer service with any questions that you may have. Thank you again for your wonderful review, and your business! We look forward to serving you for years to come. "
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Gillian O'Neil

May 13, 2024

5  out of  5
rating by Gillian O'Neil
"I've been with State Farm for years, and this office is always on top of things! Tina answers all of my emails quickly and efficiently. She's a pleasure to work with. Daniel is also great at responding to any questions/needs I have. 5 Stars"
We responded:
"Happy to help, Gillian! Our State Farm Insurance team is dedicated to premier customer service and I'm thrilled we provided exactly that. I'll be certain to pass on your kind words to Tina - I'm sure she'll be happy to hear about it! Let us know if we can provide you with any additional assistance."
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Chad Ward

April 30, 2024

5  out of  5
rating by Chad Ward
"Daniel was very helpful"
We responded:
"I’m glad to be of assistance, Chad! Thanks for taking the time to leave me a great review. If you have any other insurance questions, feel free to give me a call. I’m always happy to assist! "
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Ina Masten

April 1, 2024

5  out of  5
rating by Ina Masten
"Daniel is extremely knowledgeable and knows how to create the right insurance plan to meet your needs. Very responsive and a pleasure to work with"
We responded:
"Thank you so much for the kind review, Ina! We strive to provide the best possible customer experience during every interaction. If you have any questions or concerns about your insurance, please give us a call. We're always here to help! "
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Katie Graham

March 22, 2024

5  out of  5
rating by Katie Graham
"Always have a great experience with State Farm. Shout out to Tina! She is very knowledgeable and professional."
We responded:
"We’re so glad you had a great experience with Tina and our State Farm team, Katie! Thank you for the terrific review. We’re glad to be of service. Please let us know if you have any other questions or concerns about your insurance. We’re happy to help. "
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Shannon Taylor

January 16, 2024

5  out of  5
rating by Shannon Taylor
"It started as a complicated process to file a claim and talk to the different reps, but when Daniel and Rochelle got involved, they stepped in and they were super helpful and cleared everything up for us making it much easier. Grateful for their fast and friendly service!"
We responded:
"We’re very glad to be of service, Shannon! Being a Good Neighbor means being there for you during the difficult times. I’m pleased that we made a less-than-great situation a little easier for you. We thank you for your terrific review and please give us a call if we can help you with anything else!"
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Chris Mitros

January 9, 2024

5  out of  5
rating by Chris Mitros
"Can't give enough great accolades to this Temecula State Farm Agent. Having just relocated here from Illinois, there are challenges to say the least - But I connected with Rochelle in Daniel Brooks office and she was able to assist with my insurance transition (and complications) which made my move a lot easier. As a long time State Farm policy holder, I have always appreciated thier diligence and how I indeed feel valued as a customer. I'm confident that moving forward on the west coast will continue to be beneficial."
We responded:
"What a tremendous review, Chris! Thank you so much for taking the time to share your experience with us. We know that large moves can be challenging for a variety of reasons, but I’m glad that Rochelle made your transition to California a little bit easier. If you have any other questions or concerns, don’t hesitate to reach out. We’re always here to help! Thanks again. "
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tiffany lowe

December 15, 2023

5  out of  5
rating by tiffany lowe
"If you were looking for a dedicated staff, and someone that looks out for your needs look no further. I’m new to the area and I needed help with getting car insurance and also working on my license that was not in the state of California. Tina was amazing. She walked me through every step of the way, worked with underwriting and advocated for my needs. And followed up, so I never had to call her and ask her status. I appreciate Tina & this agency! If you want insurance, definitely check them out!"
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Marcos Santos

November 15, 2023

5  out of  5
rating by Marcos Santos
"Very friendly and professional ready to help customers"
We responded:
"Thank you for the fabulous review, Marcos! Our State Farm team is dedicated to providing premier customer service during every interaction. Thanks again and give u s a call if we can be of further assistance. "
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Vanessa Meza

July 19, 2023

5  out of  5
rating by Vanessa Meza
"I have been with this office for a very long time more than 10 years! Tina Fendrick is so great and lovely to work with! They are not pushy are very knowledgeable and I always feel good after every conversation! They understand that life happens! When I had my accident a few years ago they took care of everything. They help with everything and are simply the best !!!"
We responded:
"Hi Vanessa, thanks so much for taking the time to leave us this awesome review. If we can help with anything in the future, please let us know :)"
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CORTNEY CAUSEY-NEIMAN

June 16, 2023

5  out of  5
rating by CORTNEY CAUSEY-NEIMAN
"Daniel and his staff were a pleasure to work with. Very informative and very quick to help with my needs. I would recommend him always to help with insurance needs."
We responded:
"Thank you so much for the kind review and terrific recommendation, Cortney! We always strive to provide the best possible customer experience for our Good Neighbors. Let us know if we can further assist you with your insurance needs and thanks again for the great review! "
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Osvaldo Hernandez

June 8, 2023

5  out of  5
rating by Osvaldo Hernandez
"A huge shoutout to Daniel for providing me with a great life insurance policy. He was able to give me more coverage at a lower rate compared to the policy I have with my employer. I definitely recommend you give his office a call for any of your insurance needs."
We responded:
"What a wonderful review! Thank you so much, Osvaldo. I enjoy few things more than helping my Good Neighbors with their Life Insurance. It is one of the most important things that a person can have. Thank you again for taking the time to leave us a lovely review. Let us know if we can assist you further."
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Awesome Possom

May 2, 2023

5  out of  5
rating by Awesome Possom
"I was shopping around for some home insurance and Daniel answered my questions and returned my phone calls quickly. I appreciate your help!"
We responded:
"We’re pleased to be of service. Thank you for taking the time to leave our State Farm office an excellent review! We appreciate it."
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Ronnie Robinson

March 30, 2023

5  out of  5
rating by Ronnie Robinson
"I had a GREAT Experience dealing with Rochelle Bickel! I can’t thank her enough for helping me get auto and renters insurance. She made the process quick and easy and I would highly recommend her to anyone looking for home, auto and life insurance😊"
We responded:
"We truly love getting our valued customers their very own Personal Price Plan, Ronnie! Not much beats saving money. Rochelle is a wonderful team member and I’m pleased that you had a great experience with her. If you have any other questions or concerns about your Auto Insurance or Renters Insurance, let us know! We’re always more than happy to assist. "
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Gabe Mason

February 16, 2023

5  out of  5
rating by Gabe Mason
"Tina Fendrick and the whole Daniel Brooks insurance agency have been the best insurance company I’ve been with they really care about your needs. I was in a motorcycle accident back in October and Tina would call me just to make sure I was do alright. Thank Tina: you rock"
We responded:
"That’s exactly what being a Good Neighbor is all about, Gabe! As a local State Farm office, we want to ensure that our customers are satisfied, or in your instance, on the mend! We’re glad that you’re in better shape and we’re more than happy to be of service. Thank you so much for the kind review. I’ll be certain to pass on this review to Tina. "
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Leticia Lizarraga

February 15, 2023

5  out of  5
rating by Leticia Lizarraga
"We’ve had different agents thru the years and all of them have always been there for us. I would like to specifically thank Tina who has very efficiently come thru for us in a very kind, understanding, respectful and professional matter, always looking out for us physically and financially, saving us time and money. We as a family feel very safe knowing that we’re in the best hands!!"
We responded:
"What a wonderful review and excellent endorsement, Leticia! This is the kind of feedback that makes being a State Farm Agent the best thing in the world. We genuinely care for our Good Neighbors and I’m pleased that we were able to help you insure the people and things that mean the most to you. Let us know if we can provide you with any additional insurance assistance. We’re always happy to help."
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Bite Me

December 16, 2022

5  out of  5
rating by Bite Me
"Daniel and his team are top notch! While the agency we had back east we never heard from, Daniel and his team reach out several times a year to check on us and to see if we have any needs or changes. They even saved me money on upgrades to my life ins policy! Give this team a try, I’m sure you’ll see the same star treatment we’ve had."
We responded:
"Thank you so much for the kind review! Our goal is to ensure that we're keeping up with you and the people & things you value most. A lot can change in a year, so we want to ensure that your insurance changes accordingly. We're so pleased to help you out with Life Insurance! If you have any questions or concerns, don't hesitate to reach out - we're always more than happy to help. Thanks again! "